Other methods
支持：

知识库

Find resolution to common problems or quickly locate your product serial number using the articles published here.

---

StorageCare客户中心

您可以搜索我们的知识库以快速解决常见问题。如果您仍然需要开设服务请求，Quantum的StorageCare客户中心允许您在符合时打开和管理您的服务请求

---

StorageCare Guardian.

StorageCare Guardian is agent software linking Quantum products back to Quantum support enabling remote service and administration.

• Tabletop
• Internal

Performance

Drive Read/Write Transfer rate	26 MB / s
Formatted Capacity	40, 80, 120, 160 or 320 GB native depending upon cartridge
最大吞吐量	34 MB/s
Cartridge start time	3.5 sec
Cartridge stop time, including eject	3.0秒
Average file access time	5.5 msec, avg
Interfaces available	SATA II / USB

Physical

	Tabletop
Width	63.3 mm (2.49 in.)
高度	117.5 mm (4.63 in.)
Depth	182.5毫米（7.19英寸）
Weight	907 g (2.00 lb.)

	Internal 5.25	内部3.5
Width	146.0 mm（5.75英寸）	101.6 mm (4.00 in.)
高度	41.3 mm (1.63 in.)	41.3 mm (1.63 in.)
Depth	166.5 mm (6.56 in.)	166.5 mm (6.56 in.)
Weight	500 g (17.6 oz.)	n/a

	Cartridge
Width	85.0 mm（3.37英寸）
高度	24.5毫米（1.05英寸）
Depth	112.0 mm（4.40英寸）
Weight	158.8 g (5.6 oz.)

环境的

温度
操作	50° F to 104° F (10° C to 40° C)
非经营	–40° F to 140° F (–40°C to 60° C)
Relative Humidity
操作	20% to 80% (noncondensing)
非经营	10％至95％（非烫伤）

环境的(Cartridges)

温度
操作	40° F to 130° F (5° C to 55° C)
非经营	-40° F to 158° F (-40° C to 70° C)
长期储存	68° F to 86° F (20° C to 30° C)
Relative Humidity
操作	5% to 90% (non-condensing)
非经营	5% to 95% (non-condensing)
长期储存	20% to 40%
温度梯度(Degrees per hour max)
操作	68°F（20°C）
非经营	86°F（30°C）
长期储存	86°F（30°C）

Power (Internal Dock)

	+5 VDC.	+12 VDC.
直流电压容差	+5.0 VDC ±5%	+12.0 VDC±10％
Non-operating maximum	+5.5 VDC	+28.0 VDC.
最大工作电流（空闲）：	0.8 Amps	N/A
Maximum operating current (continuous):	1.2 Amps	0.3 Amps
Ripple, peak-to-peak	100 mAmps	100 mAmps

Power (Tabletop Dock)

Input voltage (60 Hz)	115/230 VAC ± 10%
直流电压容差	+12.0 VDC ± 10%
Non-operating maximum	+28 VDC
最大工作电流（空闲）：	0.30 Amps (with cartridge inserted) 0.11 Amps (without cartridge)
Maximum operating current (continuous):	0.50安培（插入墨盒）
Ripple, peak-to-peak	100 mAmps

Reliability

Load/unload cycles	5,000 (dock and cartridge)
Dock service life	5 years at 2.75 load/unload cycles per day
MTBF	Internal dock, 375,000 hours Tabletop dock, 300,000 hours 墨盒，33万小时
Cartridge archive life	> 10 years
不可恢复的数据速率	1 error in 1014

• 此产品没有用户可更新驱动程序。

• Download

  V0110-000 Firmware (SATA)

  Prior to installing this firmware, youmustdownload and install GoVault System Application for Windows version 1.3.10+ or GoVault System Application for Linux version 1.3.0+.
• Download

  V0110-100 Firmware (USB)

  Prior to installing this firmware, youmustdownload and install GoVault System Application for Windows version 1.3.10+ or GoVault System Application for Linux version 1.3.0+.

• Download

  GoVault 1.4.1 for Windows

  GoVault System Application for Windows
• Download

  GoVault 1.3.0 for Linux

  GoVault System Application for Linux
• Download

  GoProtect Software

  GoProtect Software (under Quantum RDX) has the same functionality as GoVault Data Protection software and is compatible with GoVault. It supports Windows 7 and Windows 2008 Server R2.
• Download

  GoVault DP 2.0.399.1 for Windows

  GoVault Data Protection Software for Windows. Requires firmware V00C0-000 (SATA) or V00C0-100 (USB) or later.
  Supports Windows 2008 and protects Microsoft Exchange Server and SQL Server.
• Download

  GoVault DP 1.1.285.1b for Windows ENGLISH

  GoVault Data Protection Software for Windows. Requires firmware V00C0-000 (SATA) or V00C0-100 (USB) or later.
• Download

  Govault DP 1.1.285.1B for Windows法语

  GoVault Data Protection Software for Windows. Requires firmware V00C0-000 (SATA) or V00C0-100 (USB) or later.
• Download

  GoVault DP 1.1.285.1b for Windows GERMAN

  GoVault Data Protection Software for Windows. Requires firmware V00C0-000 (SATA) or V00C0-100 (USB) or later.
• Download

  GoVault DP 1.1.285.1b for Windows SPANISH

  GoVault Data Protection Software for Windows. Requires firmware V00C0-000 (SATA) or V00C0-100 (USB) or later.
• Download

  GoVault DP 1.1.285.1b for Windows JAPANESE

  GoVault Data Protection Software for Windows. Requires firmware V00C0-000 (SATA) or V00C0-100 (USB) or later.
• Download

  GoVault DP 1.1.285.1b for Windows KOREAN

  GoVault Data Protection Software for Windows. Requires firmware V00C0-000 (SATA) or V00C0-100 (USB) or later.
• Download

  Govault DP 1.1.285.1b for Windows中文

  GoVault Data Protection Software for Windows. Requires firmware V00C0-000 (SATA) or V00C0-100 (USB) or later.

StorageCare Sage xTalk Management Console

In less than thirty minutes xTalk will evaluate your tape drive's health and determine if it needs to be sent in for service. The application also provides detailed engineering drive analysis information and the abilty to quickly download updates to the firmware, application, online help, test script and release notes.

Select your Operating System:

- 选择操作系统 -

Product Use Guides

• GoVault User Guide for Windows
  3.0 MB.
  2007年6月
• 用户指南附录：Govault Data Protection 2.0软件
  1.4 MB
  May 2009
• GoVault User Guide For Linux
  1.97 MB
  2007年6月
• GoVault Quick Start Guide for Windows
  1.29 MB
  2007年6月
• Govault快速入门Linux
  1.2 MB.
  2007年6月
• GoVault Data Protection Software User Guide ENGLISH
  2.6 MB
  2007年6月
• Govault数据保护软件用户指南法语
  2.9 MB
  2007年6月
• GoVault Data Protection Software User Guide GERMAN
  3.0 MB.
  2007年6月
• GoVault Data Protection Software User Guide SPANISH
  2.9 MB
  2007年6月
• 用户指南JAPANE GoVault数据保护软件SE
  3.0 MB.
  2007年6月
• Govault数据保护软件用户指南韩语
  3.8 MB
  2007年6月
• 用户指南附录： GoVault Data Protection Software User Guide CHINESE Govault Data Protection 2.0软件
  3.2 MB
  2007年6月

Quantum Knowledge Base Information

• GoVault: How can I find the Product Serial Number?
• 查找产品固件版本